Additional Detail
Cancellation Policy
Cancellation and Opt Out policies vary based upon the location of the original point of service, the service area, and the type of vehicles used. Full fare, including gratuities, will be charged for all late cancellations that are within 24 hours of service.
-
Cancellation of Jet Sprinters and vehicles over 10 passengers requires a 72 hour notice prior to the time of reservation.
(Please note that special and city sell-out events & vehicles may have different cancellation notices.)
International Cancellation
Requires a 72 hours notice prior to the time of reservation.
(Please note that special and city sell-out events & vehicles may have different cancellation notices.)
No Show
A reservation is considered a “No Show” if the passenger cannot be located or contacted within one hour of an airport s (time starts when the plane lands), or within thirty minutes at all other pickup locations. Full fare, including gratuities, will be charged for all "No Shows."
Smoking Charge
A minimum of $450 smoking fee will be charged for all Sedans and Suv’s and a $750 smoking fee for Sprinters and other vehicles with a capacity between 10 and 56 passengers. Please note the fee may be modified at the operators discretion.
At Slade Services, accessible from https://www.sladeservices.com, we like to ensure that the standard of service we provide is second to none. This also includes the terms by which we operate. We have made it a point to live up to this high standard by clearly communicating with our clients in a manner that ensures an accurate understanding.
Due to the elite nature of our clientele, and the special circumstances that we often operate in, we feel that one of the most important parts of our job is setting expectations... then living up to them.
Below you will find the detailed list of terms and conditions set forth that we agree to when doing business with our clientele.
Please Read "Additional Detail" Below For More Specific Information.
Terms & Conditions
